CONSUMER POLICY
About Us
Welcome to STORY MANTRA
At STORY MANTRA, we believe in the power of stories and knowledge to transform lives. We are a content publishing company dedicated to creating engaging, informative, and inspiring content in the form of books, videos, and training materials. Whether it’s a captivating story, a technical guide, or a management book, our mission is to empower individuals and organizations with the tools they need to succeed.
Our team of writers, editors, and creators is passionate about delivering high-quality content that resonates with our audience. From aspiring writers to seasoned professionals, we cater to diverse audiences, helping them learn, grow, and achieve their goals.
Join us on this journey of storytelling and knowledge-sharing. Let’s create, inspire, and transform together.
Terms and Conditions
1. Acceptance of Terms
By accessing or using STORY MANTRA’s website, products, or services, you agree to comply with and be bound by these Terms and Conditions.
2. Intellectual Property
All content published by STORY MANTRA, including books, videos, and training materials, is protected by copyright. Unauthorized use, reproduction, or distribution is strictly prohibited.
3. User Responsibilities
You agree to use our products and services for lawful purposes only. You may not misuse our content or infringe on the rights of others.
4. Limitation of Liability
STORY MANTRA is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
5. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of the revised terms.
Contact us
We’d Love to Hear from You!
Whether you have a question, feedback, or a collaboration proposal, our team at STORY MANTRA is here to help.
Email: thestorymantra@gmail.com
Phone: +91-8008101590
Address: House No 118 PO Miyapur Hyderabad 500049 (India)
Business Hours:
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed
Privacy Policy
1. Information We Collect
We collect personal information such as name, email address, and payment details when you purchase our products or subscribe to our services.
2. How We Use Your Information
Your information is used to process orders, improve our services, and communicate with you about updates, offers, and new content.
3. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access or misuse.
4. Third-Party Services
We may use third-party services (e.g., payment gateways) that have their own privacy policies. We are not responsible for their practices.
5. Your Rights
You have the right to access, update, or delete your personal information. Contact us at thestorymantra@gmail.com for assistance.
Product Pricing
Prices are subject to change. Check our website for the latest offers and discounts.
Refunds and Cancellations
1. Refund Policy
We offer refunds for digital products (e-books, videos) within 7 days of purchase if you are unsatisfied with the content. Refunds are processed within 14 business days.
2. Cancellation Policy
You may cancel your subscription at any time. Cancellations will take effect at the end of the current billing cycle. No partial refunds are provided for unused portions of the subscription.
3. Non-Refundable Items
Printed books are non-refundable unless damaged during delivery. In such cases, please contact us within 7 days of receiving the product.
4. How to Request a Refund or Cancellation
Email us at thestorymantra@gmail.com with your order details and reason for the request.